Accessibility

Last updated 10 August 2026.

This page is new, and the Board welcomes corrections: if anything here looks wrong or unclear, please tell us through the contact page and we will put it right.

What we are aiming for

We build this site to the Web Content Accessibility Guidelines, version 2.1, level AA. That is the standard most organizations aim at, and it is what we are working towards.

We are not claiming we have got there. The site has not been through an independent accessibility audit, and nobody has tested it end to end with a screen reader. We would rather tell you that than let you assume otherwise.

What we have done

• A skip link on every page. The first thing you reach with the Tab key is a “Skip to main content” link that jumps past the menu. It stays out of the way until you tab to it, and then it appears on screen.
• You can always see where you are. Everything you can click or type into shows a clear outline when you reach it with the keyboard, and it is the same outline everywhere on the site.
• The page is built as a page, not as decoration. Headings are real headings in the right order, the menu and the footer are real navigation regions with names, and the main content is a single region a screen reader can jump straight to.
• Text is text. Nothing important is a picture of words, and all the type is sized so that your browser’s own text-size setting and zoom work normally.
• Images have descriptions. Pictures that carry meaning have a text description for screen readers, and purely decorative marks are hidden from them so they are not read out as clutter.
• Less movement if you ask for it. If your device is set to reduce motion, the site’s animations are damped down.
• The trend charts come with their numbers. The charts that show how something has changed over the years in Survey Insights carry a plain table of the same figures for screen readers, and they never rely on color alone to tell you something.

Where we know we fall short

• There has been no independent audit, and no full test with a screen reader, a screen magnifier or voice control.
• We have not measured the color contrast of every combination of text and background on the site.
• Some documents are PDFs, including the By-Laws and the Board’s reports. A PDF is often harder to read with assistive technology than a web page, and these have not been checked for it.
• The bigger survey question grids, and the check-in scanner used at the conference, are the parts most likely to give trouble. Neither has been tested with assistive technology.

If something gets in your way

Please tell us through the contact page, and say what you were trying to do and what happened. A member of the Board will get back to you.

If we cannot fix it quickly, we will find another way to get you what you needed: a Board member can read a survey to you and enter your answers, send you information in another format, or handle a conference registration for you over the phone. Nobody should miss out on a benefit of membership because of how this website is built.

Keeping this page honest

This statement is written from what is actually in the site today rather than from what we intend to do. When we put one of the shortfalls right, it moves up into the list above it, and the date at the top of the page changes with it.

Questions

If anything on this page is unclear, or you would like to talk to somebody about it, please get in touch through the contact page. A member of the Board will answer.